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Not happy? We’ll make it right. Simple, hassle-free returns for all customers.
Request a return within 30 days of delivery
Choose between refund or replacement
We never charge restocking fees
Protected return portal
Money returned to original payment method within 5-7 business days of receiving return
Replace with same value product (free shipping on exchange)
Get 110% credit toward future purchases
We’re sorry for the inconvenience! If you received a damaged, defective, or incorrect item, we’ll make it right immediately.
Full refund or replacement + free return shipping
Replacement sent immediately with prepaid return label
We’ll ship correct item + return label for wrong item
Simple 4-step process
Log into your account or use our returns portal with your order number and email
Download and print your prepaid return shipping label (free for defects, $6.99 fee for change-of-mind returns)
Securely pack items in original packaging, attach label, and drop off at any carrier location
Once received and inspected, refund issued within 48 hours (5-7 business days to appear in account)
Enter your order details to begin the return process
For customers outside the United States, please note:
Once we receive your return, refunds are processed within 48 hours. It may take 5-7 business days for the money to appear in your account depending on your bank.
For damaged, defective, or incorrect items: we provide a free prepaid label. For change-of-mind returns: a $6.99 fee is deducted from your refund.
For health and safety reasons, we cannot accept returns of opened or used products unless they are defective.
Clearance items (marked 40%+ off) are final sale and cannot be returned unless damaged or defective.
Once your return is processed, you’ll receive email updates. You can also check status in your account dashboard.
Contact our support team with the email address used for purchase and we’ll help locate your order.
Our customer service team is available 24/7